Warranty Registration – Steps/Ladders
Help us help you...
Register your step on our website; this will allow us to have quick and easy access to your information and the type of products you purchased. This will be helpful for warranty purposes, if you need to order parts, or if there is a product recall on your step.
PVC Post Bulletin
We invite you to watch an explanatory video about a notice issued in 2022 concerning PVC posts.
Majestic Bulletin (2024)
We invite you to read a notice about an issue in 2024 concerning the Majestic step.
9700 Posts with Royal Entrance II Bulletin (2026)
We invite you to read a notice about an installation issue for the Self-Latching 9700 with the Royal Entrance II step in 2026.
9700 Posts with Festiva Bulletin (2026)
We invite you to read a notice about an installation issue for the Self-Latching 9700 with the Festiva step in 2026.