Warranty registration - step

In order to serve you efficiently and quickly, you can use our warranty validation service for step (and ladder). This service allows our customer service teams to effectively track the product you purchased, and from which retailer you bought it.

This service is offered free of charge and is an advantage for the traceability of your product in terms of product recalls, defective parts, or warranty cases due to the use or storage of your step.

The data collected is used only by Lumi-O | Innovaplas for internal use and is not transmitted to any third party. No advertising or solicitation will be made with the information you have transmitted.

You may receive messages such as a winterizing procedure, recall notices, or other important messages about your product.

Register my step

Warranty registration: Step & Ladder
Model name
INGROUND
ABOVE GROUND
OUTSIDE LADDER
Did you buy a light for your step?
Copy of proof of purchase
Maximum upload size: 10MB

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